FAQ

1. How long does shipping take?

• Orders within Australia: 3–7 business days (Express & Priority options available).

• Orders within the USA: 3–7 business days (Express & Priority options available).

• International orders: 7–15 business days depending on destination.

2. Do you ship internationally?

Yes! We ship worldwide. International delivery times and costs vary depending on the country. Shipping rates are calculated at checkout.

3. What is your return policy?

We accept returns within 30 days of delivery for unused items in their original packaging. To start a return, please contact us at support@clevorahome.com.

4. How can I track my order?

Once your order has been shipped, you will receive a confirmation email with a tracking link. You can track your package in real-time until it arrives.

5. What should I do if I receive a damaged or wrong item?

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery. We’ll arrange a replacement or refund at no extra cost.

6. Do you offer bulk or wholesale discounts?

Yes, we provide discounts for bulk orders and wholesale partnerships. Please reach out to support@clevorahome.com for more details.

7. Can I change or cancel my order after placing it?

Orders can only be changed or canceled within 24 hours of purchase. After that, your order may already be in processing or shipping. Please contact us as soon as possible if you need assistance.